Business Consultant: Some corporations shun the use of executive titles because they fear that the use of titles indicating position in the corporation tends to inhibit communication up and down the corporate hierarchy. Since an executive who uses a title is treated with more respect by outsiders, however, use of a title can facilitate an executive's dealings with external businesses. Clearly, corporations should adopt the compromise of encouraging their executives to use their corporate titles externally but not internally, since even if it is widely known that the corporation's executives use titles outside their organization, this knowledge does not by itself inhibit communication within the corporation.
In the consultant's reasoning, the two portions in boldface play which of the following roles?
说公司都避开使用经理的头衔防止阻碍公司内部上下级之间的交流,但事实上这个头衔对外解决问题时是很有帮助。而且即使知道总经理在外使用头衔,对公司内部交流也没有影响。
第一句说明了一个广为接受的策略(公司不用头衔方便内部交流),第二句是一个反驳这个策略的原因(对外头衔很好用)